Since the Macao SAR’s Law No. 8/2021 on the Operation of Hotel Establishments came into effect in 2022, the Macao Government Tourism Office (MGTO) has made ensuing adjustments to the rules of enforcement and the award mechanism of the “Quality Tourism Services Accreditation Scheme” (“QTSAS”) for the catering sector. In line with the new law, QTSAS now groups catering businesses into four applicable subcategories, namely “Restaurant (hotel)”, “Restaurant (non-hotel)”, “Simple Dining Establishment” and “Food and Beverage Establishment”. A “Special Theme Award” is newly available while some of the existing accolades have been renamed.
Due to the pandemic situation, QTSAS will not process new applications from the catering sector this year. However, supervision and appraisal will be conducted upon accredited catering businesses according to the adjusted assessment criteria. On the other hand, QTSAS has halted the submission of applications and assessment for travel agencies this year, but pertinent accreditations remain valid for awarded merchants. As for the retail sector, MGTO will continue its collaboration with the Consumer Council, which brings together QTSAS and the Certified Shop Scheme.
The public can browse the Macao Tourism Industry Net at https://industry.macaotourism.gov.mo/en/page/content.php?page_id=237 for QTSAS’s latest application manual and assessment criteria which have been adjusted for the catering sector.